Policies

We are committed to providing exceptional service and ensuring that your experience with us is as smooth and enjoyable as possible. To maintain fairness and protect the time and resources dedicated to serving our valued customers, we have established the following policies:

To secure your booking, we require a deposit at the time of reservation. This deposit helps us prepare and allocate the necessary resources to provide you with the highest level of service. It also ensures that your spot is reserved exclusively for you.

Deposits are non-refundable and will be applied toward the total cost of your service or product. Should you need to reschedule, please contact us as soon as possible. We will do our best to accommodate your request and transfer your deposit to the new date, subject to availability and adequate notice.

We understand that plans can change. However, due to the nature of our services and the resources involved, we are unable to offer refunds at this time.

We appreciate your understanding and cooperation in respecting this policy. If you have any questions or concerns, please don’t hesitate to reach out to our team. We’re here to help and ensure that your experience with us is nothing short of exceptional.

Thank you for choosing Soul-Searching Shinobi. We look forward to serving you!

Effective Date: January 1st 2025

 We value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information in compliance with applicable United States privacy laws.

We may collect personal information you provide to us when using our services, such as:

• Name, email address, and contact information.
• Payment details (if applicable).
• Any other data you voluntarily provide through forms, communications, or account registrations.

We use the information collected solely for the purposes of providing, maintaining, and improving our services. Specifically, your information may be used to:

• Process transactions.
• Communicate service updates or respond to inquiries.
• Enhance the functionality and security of our platform.

We do not sell, share, rent, or distribute your personal information to any third party, except:

1. With Your Consent: If you explicitly agree to share your information for specific purposes.
2. Legal Obligations: When required by law, regulation, or valid legal process (e.g., subpoenas).
3. Service Providers: In limited cases, trusted third-party vendors may assist us in operating our business (e.g., payment processors) under strict confidentiality agreements and data protection requirements.

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and access controls.

You have the right to:

• Request the deletion of your data, subject to legal or operational retention requirements.

To exercise these rights, please contact us at Ryan.Yecpot@soulsearchingshinobi.com

Retention of Data

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date indicated.

If you have questions about this Privacy Policy or our data practices, please contact us at:
ryan.yecpot@soulsearchingshinobi.com